Our correspondent from the Citizens Advice Bureau Elizabeth Crampton joined to night covering the following items.
Whether it's a Christmas jumper that doesn't fit or a gadget you'll never use, chances are at some point you've received a present you don't want. But there's no need to let an unwanted gift go to waste – this guide explains how to return it, sell it, regift it or just give it away.
Legally you've no right to return items bought in stores, unless they're faulty
Many shops do have their own return policies, which means that you may be able to return it and get a refund, exchange or credit note. But if that's the case this is a voluntary goodwill gesture offered at the shop's discretion – it's not a legal right.