Monday, 9 January 2017

Consumer Advice

Our correspondent from the Citizens Advice Bureau Elizabeth Crampton joined to night covering the following items.

Xmas Presents

Whether it's a Christmas jumper that doesn't fit or a gadget you'll never use, chances are at some point you've received a present you don't want. But there's no need to let an unwanted gift go to waste – this guide explains how to return it, sell it, regift it or just give it away.

Legally you've no right to return items bought in stores, unless they're faulty

Many shops do have their own return policies, which means that you may be able to return it and get a refund, exchange or credit note. But if that's the case this is a voluntary goodwill gesture offered at the shop's discretion – it's not a legal right.

Credit Ratings
Everyone should take time to manage and boost their credit score. It's no longer just about whether you can get mortgages, credit cards and loans, it can also affect mobile phone contracts, monthly car insurance, bank accounts and more.

Full details can be found at

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