Monday, 14 November 2016

Consumer Advice



Elizabeth Crampton from the Citizens Advice Bureau joined us tonight giving an update on current consumer issues.
Energy Bills
There are different factors you should consider about energy tariffs to find the right one for you.
For example, you might want:
a flexible tariff that you can get out of at any time
an environmentally-friendly tariff
the cheapest tariff available.  https://www.citizensadvice.org.uk/consumer/energy/energy-supply/get-a-better-energy-deal/switching-energy-supplier/

Financial Ombudsman

If you've made a complaint to a company about goods or services but you're not happy with the outcome, you may be able to ask an ombudsman to deal with it. An ombudsman is an independent official appointed to make decisions in disputes between individuals and companies.

Using the ombudsman is free for consumers but traders have to pay.
Digital Legacy
When making your estate plan, consider what you want to happen with your digital legacy —that is, all of your accounts, blogs, social networking identities and digital files that will be left online when you die. Many of these items cannot be left through your will or other estate planning device because you do not actually own them. However, if you know what you’d like to have happen, you can leave meaningful instructions for your executor, who should be able to carry out your wishes.
More on all of these items and much more can be found at https://www.citizensadvice.org.uk/

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