Tuesday, 14 August 2012

Citizens Advice Bureau feature with Elizabeth Crampton

  Yesterday we had our monthly visit from Elizabeth Crampton who works at the St Albans Citizens Advice Bureau. She came in to speak to us on a number of current issuses including Packaged Bank Accounts.

  Recently Banks have suggesting Packaged Accounts to their cutomers. However what they haven't been explaining is how theses little perks and extras can cost up to £300 a year with little benefit to the customer. Tantilizing offers such as travel and motor insurance maybe not even be applicable to the individual. In 2013 new laws will be enforced that will make sure that banks have to check with these sales actually will apply to their customers. Until then there is nothing stopping banks from selling these dodgy deals on unsuspecting members of the public.So if you are tempted by such offers it's exstremely important to check the terms and conditions before your sign anything.

  If you do find yourself in such a predicament don't hesitate to first go to your bank and question if your sold a Packaged Bank under false pretenses. If you don't come to a conclusion you and your bank are happy with then the best thing to do is contact your local Citizen Advice Bureau.

  She then went onto the subject of Chip and Pins.  People with disabilties or memory probrlems may have difficulties using the chip and function but there is an alternative available called Chip and Signature Cards. All banks provide them so if all you need to do is pop down to your local bank and let them know that you need to change how you access your money. Remember never write down your pin number and never used a friend or loved ones birthday for those digits.

  Benefits cuts and caps are also a hot topic in the news at the moment. There has been reports on how there will be a number of changes on how people recieve benefits. However this will not effect those on retirement pensions. For more information visit the following links:

www.advice.guide.org.uk 

www.directgov.co.uk

www.stalbans-cab.org

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